Shipping & Delivery Information
Our products are shipped within 2-3 Days using the following carriers: UPS or Canada post. To return your product, you should mail your product to: City Cloud at 1382 St Clair Ave West, Toronto, ON, Canada M6E 1C6. You will be responsible for paying for your own shipping costs to return your item(s). Shipping costs are non-refundable. If you receive a refund, the initial shipping cost will be deducted from your refund. If your request an exchange, dependent on your address, it may take additional time for the item to arrive at your address. If you are returning an item over $50, you should consider using a trackable shipping service or purchase shipping insurance as there is no guarantee we will receive your returned item.